Karen Carroll

NURSE, LEADER, LEGACY

story by EMMA JUNE GROSSKOPF     
photos by CHARLOTTE BERKELEY and courtesy of THE CARROLL FAMILY

When Beaufort Memorial Chief Nursing Officer Karen Carroll thinks back on her early dreams, she laughs at how wide-ranging they once were.

At age 10, she imagined herself as a nun in South America, caring for people and specializing in braiding hair.

By 16, she was convinced she would become either a model or an airline stewardess. But her mother, Yvonne, a nurse herself, gently offered a different direction: “I think you should go to nursing school.”

Karen grew up in southern West Virginia before moving with her family to Beaufort in 1973. She spent her high school years working at the Burger King on Ribaut Road, still unsure of her future.

When she looks back now, she realizes her childhood instincts were pointing her toward the right calling all along.

“In that totally misguided 10-year-old mind was the seed of caring,” she said. “It was wanting to take care of people, wanting to make a difference for them.”

With her mother’s encouragement, Karen pursued college and nursing school, beginning what would become a remarkable 46-year journey at Beaufort Memorial — one that has shaped not only her own life, but also the life of the entire community.

Karen and her husband Lowell are at the center of a growing family, with six — soon to be seven — grandchildren.

A CHANGING PROFESSION
Nursing in 2025 bears little resemblance to the field Karen entered in 1979.

“They give nurses 12 weeks of orientation now,” she said with a smile. “I think I had one day, and the next day I was out on the floor.”

Her first shift remains unforgettable, she said.

“My prayer that morning was: ‘Lord, please let me do OK. Don’t let me hurt anybody, don’t let anybody die, and please let me be able to take care of these patients.’”

Over the decades, she has witnessed technology revolutionize the profession.

“Back then, nursing relied heavily on a sharp mind, a strong memory, and a deep understanding of protocols,” she said. “Today, nurses are supported by technology that puts vital information at their fingertips. It elevates the care we provide.”

The hospital transformed alongside the profession. What was once a small facility on the banks of the Beaufort River is now the largest health system between Savannah and Charleston.

“Growth is the biggest change,” Karen said, “but Beaufort Memorial has always felt like a community hospital — and it still does.”

RISING THROUGH THE RANKS
Throughout her career, Karen served as a staff nurse, med-surg nurse, critical care nurse, charge nurse, and director of critical care.

“I really loved being a director; it was the best of both worlds,” Karen said. “I was a leader, but I also really loved the patient care. There’s no better feeling than taking direct care of a patient. In that role, I could do a little bit of both, and that was beautiful.”

Guided by the belief “if you want it, you can do it,” she continued her education, earning her master’s degree in 1994. A few years later, she was asked to consider the role of Chief Nursing Officer.

“I had a lot of trepidation. I loved critical care and didn’t feel prepared,” she reflected. But she accepted the role in July 2000.

Not one to slow down, Karen completed her doctorate in nurse leadership in 2014.

In addition to her own accomplishments, Karen championed the professional growth of the nurses she led, inspiring many to pursue advanced degrees and even become nurse practitioners.

The girl who once imagined a career in modeling became a model of leadership instead.

“I have always felt like I should be the best leader I can be,” she said, “to know that I’ve made a difference – it feels good.”

In 2021, amid the workforce challenges heightened by the COVID-19 pandemic, Karen played a key role in launching the PATH (People Achieving Their Highest) program. The initiative opened new doors for aspiring nurses and helped remove barriers that often stand in the way of joining the profession.

Her leadership brought recognition to the organization as well. Beaufort Memorial became South Carolina’s first Pathway to Excellence hospital in 2011, and in 2022, the Leapfrog Group named it a “Top 5%” General Hospital for patient outcomes.

A LEGACY INTERTWINED WITHIN THE COMMUNITY
Karen’s imprint on Beaufort Memorial extends across decades of growth and innovation. She played a pivotal role in major projects, such as the expansion and renovation of the Pratt Emergency Center, the Collins Birthing Center, the Intensive Care Unit, the current $25 million renovation of Beaufort hospital’s surgical pavilion, and the new Bluffton Community Hospital opening in 2027.

But Beaufort Memorial is not only where she built her career, it’s where many of her life’s most significant moments unfolded. She spent years working there beside her mother, and when she became Chief Nursing Officer, she found herself guiding the very person who once guided her. Her daughters, Stephanie and Lauren, were born at Beaufort Memorial, and her father’s final days were spent within its walls.

“This hospital is woven into the fabric of this community and the fabric of my own life,” she said. “I believe it always will be, and that the community will always want this hospital to be successful and something special.”

That’s what a community hospital is — friendly faces, care administered with kindness, and skilled nurses and staff committed to “doing the right thing, because it’s the right thing for the community.”

In recent months, Karen has mentored four emerging nursing leaders whose initiatives — like purposeful rounding — are already improving patient satisfaction. Her advice to the next CNO is simple and wise: “Seek first to understand. Keep a positive attitude. See the big picture. Stay open-minded, persevere, and be resilient. If you do what’s best for the organization and for nursing, you’ll be successful.”

EASING INTO RETIREMENT
Now, after 46 years of dedication to the organization she helped shape, Karen is ready for her next chapter. Her husband, Lowell, has been retired for several years, and she’s eager to join him.

With six grandchildren and a seventh on the way, she’s looking forward to days filled with family.

“They keep us very busy,” she laughed.

Her plans for retirement include volunteering at St. Peter’s Catholic Church, catching up on house projects, reading more, walking more, and traveling — starting with a trip to Paris in April 2026. She also hopes to learn piano purely for the joy of it.
“I am just looking forward to growing in every way, physically, mentally, and spiritually,” she said, “At every level, I feel like this is an opportunity to grow, give back, sum up the life I’ve had, and do something good for someone else, for my family, and enjoy the time that I have.”

Her legacy is unmistakable. As Beaufort Memorial President and CEO Russell Baxley shared, “Karen’s 46 years of dedicated service have shaped Beaufort Memorial’s identity and strengthened its legacy across our community and state. Our next CNO will have very big shoes to fill. Her leadership and presence will be deeply missed by all of us.”

From Karen’s beginnings as a young nurse to leading the entire Beaufort Memorial nursing team, she has influenced the hospital’s evolution and supported generations of nurses, remaining grounded in the community that shaped her.

As she steps into her next chapter, Karen is embracing retirement as an opportunity to grow in new ways. And while she has closed the book on her role at Beaufort Memorial, the spirit she brought to the organization — steady, compassionate, and community-minded —will continue to inspire for years to come.